When any damages occur, due to weather condition, following to be reported by vessel:
- Statement of facts. Same report that is sent to vessel management.
- Log extract on weather conditions from the day of incident.
- General information report summing the damages, including deck, hold and a description of the damages together with photos and cargo-IDs, if possible, this can be done by:
- Using the IDR web tool or,
- Described in an e-mail (operationalquality@walwil.com)
- Possible route cause information on why the incident happened.
Region/s with cargo impacted is responsible to follow up on heavy weather damage reports and distribute accordingly, together with Operational Excellence Quality as support in case of need.