IDR creation - incident or damage occurred during port operations

The responsibility to document damages and incidents in the IDR format, is the Operators representative in the port.

This is normally Quality department or Operation responsible or any other role that is representing Wallenius Wilhelmsen Group during a vessel operation.

Vessel is to inform Operator's representative of any incidents or damages occurring during port stay.

In ports where operator's representative does not have an IDR license to create and submit reports, following is to be done:

1. Send an e-mail to idr-request@walwil.com without any text in the mail.
2. The sender will receive a reply with a link to fill out the IDR report.
3. The IDR report is to be sent to the responsible area manager for submitting of the IDR.