IDR creation - damages and incidents occurring prior or after port

Any damages or incidents effecting cargo or equipment in terminals or during inland transportation is to be reported thru the IDR system.

As long as the Bill of Lading is owned by the Group, an IDR report is mandatory to create when any damages or incidents occur before or after any sea voyages, that includes both ocean- and transshipment sea voyages.

This is done as following:

1. Send an e-mail to idr-request@walwil.com without any text in the mail.
2. The sender will receive a reply with a link to fill out the IDR report.
3. The IDR report is to be sent to the responsible area manager for submitting of the IDR.