Any inquiries on electric supply to cargo during the sea voyage must be approved in a case-by-case structure, by Marine Operation Management and Quality functions globally or regionally.
The following information from the customer is needed to evaluate the inquiry:
Voltage, Max Power(kW) and current (A) range for the cargo.
Sensitivity of the electric frequency (Hz). (Vessels have 60 Hz onboard)
Connection plug model. Vessel has 440V IT network (3 P + earth) Picture available below
Cabling and connectors information on the cargo unit. (Description and preferable pictures needed)
Is the equipment Explosive-classed (YES / NO)
Any requirements from the customer if regular checks must be carried out by the vessel crew to verify the condition of the connection/ equipment.
In case any malfunction of the equipment is noted during the ocean voyage, provide contact details for getting assistance on how to proceed.
Additional:
If the inquiry states that the cargo requires power supply whilst under OPERATORS care during storage at POL/POD, OPERATORS rep. in the concerned port has the responsibility to investigate if it would be possible to arrange.
At Inquiry stages the customer must be informed that OPERATORS will not be held Liable for any cargo damages or consequently damages related to if any malfunctions may arise with the electrical supply or on the equipment powered by electricity from the vessel and/or in the ports. WalWil vessels cannot guarantee maintenance on the cargo unit, in case of unforeseen malfunctions on the electrical equipment.
Cost for this service to be advised by WalWil Pricing department.